FREQUENTLY ASKED QUESTIONS
You can book directly through our website or WhatsApp. Choose your service (boarding, daycare, grooming, etc.), select your slot, and confirm your pet’s details.Walk-ins are accepted only for grooming and dog park sessions, depending on availability. For boarding or daycare, advance booking is required.
Our campus is spread over 1 acre of lush green land, featuring:
• A large playground for daily exercise and playtime
• A dedicated lawn for events and pet parties
• Spacious rooms, grooming zones, and shaded rest areasYour pet gets space to run, explore, and relax — never a cramped kennel experience.
Yes, single-room boarding is available upon request and subject to availability. Additional charges may apply.
Each room is spacious enough to accommodate up to two large-breed dogs. We pair dogs based on temperament and size.If your dog doesn’t adjust with another, we may offer a private room (if available) or reserve the right to refuse the stay for safety.
Late pickups beyond your booked time are charged at ₹100 per hour. We recommend informing our team in advance if you expect any delay.
Yes! We share WhatsApp updates with photos, videos, and short notes so you can stay connected with your pet during their stay.
In any emergency, our trained team takes immediate action. We have on-call veterinarians and tie-ups with nearby clinics.You will be contacted right away, and we proceed as per the vet’s advice. All medical costs are billed to the pet parent.
Please bring:
• Your pet’s updated vaccination record (mandatory)
• Food or medication, if applicable
• A familiar toy or blanket to make your pet feel at home
We provide bedding, bowls, meals, and filtered water.
Yes. All pets must have valid vaccinations for Rabies, Distemper, Parvovirus, and Bordetella (Kennel Cough). No exceptions, for everyone’s safety.
We conduct a brief behavior check. If your dog shows signs of aggression or severe anxiety, we may arrange a private room (if available).In rare cases where safety is at risk, we reserve the right to refuse boarding.
We offer freshly prepared, vet-approved meals customized to your pet’s taste and dietary needs.You’re welcome to bring your own food if your pet follows a specific diet.
Cancellations made at least 24 hours before check-in are fully refundable or can be rescheduled. Late cancellations or no-shows may attract a small charge.
Yes! Our Pet Taxi Service offers safe, air-conditioned, and sanitized rides with trained handlers. Ideal for daycare, grooming, or vet appointments.
No worries — just share your vet’s instructions with us. Our staff can administer basic medication and provide extra care as needed.
Yes! Our staff is available around the clock. The entire facility is equipped with CCTV cameras, and night staff ensures pets are monitored and comfortable at all times.
Our Dog Park & Pool area offers open green spaces for off-leash play, agility activities, and swim sessions. Each session allows 1 pet + 2 humans, ensuring fun and safety under supervision.
Yes, puppies over 3 months old (with completed vaccinations) are welcome. We offer gentle puppy socialization and basic training programs.
Our grooming covers:
• Bathing & brushing
• Nail clipping
• Ear cleaning
• Tick/flea treatment
• Optional spa & coat care
We only use pet-safe, hypoallergenic products.
Walk-ins are welcome for grooming and park sessions. For boarding, daycare, or training, please book in advance to ensure availability.
A balanced schedule of play, rest, and meals:
• Morning walks and playtime
• Midday rest in shaded or air-conditioned rooms
• Afternoon socialization and enrichment activities
• Evening meals and calm-down sessions
Your dog returns home tired, happy, and fulfilled!
Yes. We maintain strict hygiene and sanitization protocols, use pet-safe disinfectants, and separate play zones for small and large breeds. The campus is securely fenced, with 24/7 CCTV coverage.
Yes, our operations are vet-supervised. Vets visit regularly and are on call for any health concern or emergency.
Because your pet deserves more than just care — they deserve a second home.Our 1-acre campus, spacious rooms, organic meals, and constant updates create a joyful, safe, and stress-free environment for every furry guest.